Mastering Service Resolution: A Connected Approach for Exceptional CX
Mastering Service Resolution: A Connected Approach for Exceptional CX
Explore how a connected approach (integrating AI, applications, and real-time data) empowers service teams to deliver personalized support that drives loyalty and reduces cost.
The Human-Agent Orchestrator: Leading, Governing, and Scaling the Autonomous Enterprise
This session will challenge architects and leaders to rethink not only how enterprises operate, but also how humans create value in an increasingly agentic world
20 augusti
Autonomous Suite: Driving Business Value Across the Enterprise
Discover how domain-specific AI supports faster execution, greater efficiency, and better business performance—while ensuring people remain securely in control
08 september
Unveiling AI magic: inside SAP’s Travel & Expense transformation
In this session, SAP internal T&E experts will discuss the recent rollout of Concur Travel & Expense AI solutions
