This practitioner-focused webinar helps customers move from AI ideas to well-designed, implementable AI use cases on SAP BTP, using the BestRun model company as a consistent business context. The session introduces a set of representative personas and, for each persona, walks through a concrete business use case and the corresponding AI-driven solution design.
Participants will learn how to map business problems to the right SAP BTP AI capabilities, including Generative AI Hub, Document AI, Joule, HANA Cloud Vector Engine, Knowledge Graph Engine, SAP-RPT-1, and code-based agent implementations using the Generative AI Hub. The focus is on design thinking and architecture choices, rather than low-level implementation details.
The webinar covers common AI solution patterns such as RAG, document understanding, classification, forecasting, and agentic AI solutions, explaining when and why each pattern is appropriate. The session concludes with a practical service selection framework that helps customers answer a recurring question: which SAP BTP AI service should be used for which type of problem, and how to avoid over-engineering or misaligned technology choices.
