Solution Search and Self Service Enablement

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Solution Search and Self Service Enablement

Learning Objectives: Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue before a case is needed.

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Talare

Lena Stormvinge

Electrolux

Lena is Knowledge Management Manager at Electrolux, certified KCS® Trainer, recognized thought leader & author of the 2016 book ‘Self-Service & Knowledge Success’

Jesper Schleimann

SAP EMEA North

As Digital Transformation Officer for SAP EMEA North, Jesper Schleimann is responsible for driving and scaling purposeful Innovation across the region through strategic programs which span across business and market units.

Dylan Taplin

H&M Group

Sed vitae tellus malesuada nisi iaculis convallis sed at lacus. Cras euismod commodo eros ac blandit. Donec mattis vulputate lorem, id tempor est fermentum vel. Nam aliquam fermentum sem ut.

Lena Stormvinge

Electrolux

Lena is Knowledge Management Manager at Electrolux, certified KCS® Trainer, recognized thought leader & author of the 2016 book ‘Self-Service & Knowledge Success’

Jesper Schleimann

SAP EMEA North

As Digital Transformation Officer for SAP EMEA North, Jesper Schleimann is responsible for driving and scaling purposeful Innovation across the region through strategic programs which span across business and market units.

Dylan Taplin

H&M Group

Sed vitae tellus malesuada nisi iaculis convallis sed at lacus. Cras euismod commodo eros ac blandit. Donec mattis vulputate lorem, id tempor est fermentum vel. Nam aliquam fermentum sem ut.

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