Customer Interaction Center (CIC) Support SAP for Me: Solution Search and Self Service Enablement

In this session you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories.

Agenda:

How to access SAP for Me Knowledge Search
Search repositories and filters
SAP Notes vs SAP Knowledge Base Articles
Real-time Support tools
Searching Tips & Examples
Helpful SAP Notes/ SAP Knowledge Based Articles
Q&A

Learning Objectives: Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue before an case is needed

Register here

Se hela agendan

Stäng

Kolla in våra liknande event

SAP

Turning business transformation into a capability for competitive advantage: from fragmented initiatives to repeatable success

Is your organization running multiple transformations—but struggling to scale?

23 april

SAP

Agentic AI at SAP — Kickoff: CPIO Benni Blau on Navigating SAP IT in the Agentic AI Era

Join us to explore how agentic AI is reshaping work and where value is shifting for the next generation of IT talent.

23 april

SAP

Achieve Enterprise-grade Operations for SAP Integration Suite

In this advanced session, part of our deep-dive series, we focus on the methods and principles needed to operate SAP Integration Suite effectively.

23 april

Customer Interaction Center (CIC) Support SAP for Me: Solution Search and Self Service Enablement