Below you will find a foreword from SUGEN's chairman Gianmaria Perancin where he reflects on an eventful year in the SAP world and the importance of collaboration between SAP and the user groups globally.
In the November edition of SUGEN Digest, you will gain insights from SUGEN's latest meeting, where representatives from user groups around the world gathered to discuss current issues within the SAP ecosystem. This includes summaries from several SUGEN Executive Exchanges with SAP's management, focusing on topics such as AI strategy, cloud transformation, support, and customer adoption.
You can also read about Best Practice Day, where user groups shared experiences regarding member engagement, event strategies, and how collaboration between business and IT can be strengthened. Additionally, Yasmin Awad, Senior Vice President and Head of SAP Global User Groups Organization, provides an update on how the collaboration between SAP and the user groups continues to develop.
The full November issue of SUGEN Digest can be found here. Enjoy your reading!
2025 has been full of news from the SAP world: starting with the kick-off of ECC Transition Option at the very beginning, through the ERP Cloud offering at Sapphire, to the SAP Cloud on-site announcement in the last months of the year. Just three news among all the others, that SAP has delivered in 12 months.
Obviously, SAP S/4HANA adoption is the main topic our ecosystems talk about; but Artificial Intelligence is also one of the major matters we are dwelling with, in these actual times.
For some regions of the world, there are issues about protection of critical data: and this is where sovereign cloud takes a big part in discussions.
All of this must be supported by strong competences, at customers’ side as well at partners’: this means dwelling with education, and training and how to maintain the level of knowledge at the level we need to sustain all our projects.
Now, where all this comes together, is at SUGEN Face-to-Face meetings: the moment where 22 User Groups in the world can work together, to build together the next future; to prepare actual projects and operations for the members we represent; to analyze the recent past experiences. All of this can happen only through an honest and transparent dialog with the major SAP Executives.
This is SUGEN: a community of worldwide SAP actors, animated by the strong will of let all SAP users progress, wherever they are in the world. A community of passionate women and men, that work together for supporting the customers and users they represent in their countries. Definitely a rich asset for SAP, the only software editor in the world that can rely on a strong network of people that give real feedback ; the only editor that can and want to really listen to its stakeholders, to continuously improve their products and services, and help pave the way for solutions and services able to respond to customers’ and partners’ needs and requirements.
We, SUGEN people, can be proud of all of this. We are SUGEN.
Gianmaria Perancin