Schedule IMPULS Online 2020
Links to the sessions.
Föreläsningsschema
Anmäl dig till IMPULS och sedan kan du registrera dig på de föreläsningar du vill vara med på! För SAP Keynote och SAPSA Coffee Corner går du direkt in i mötet - utan att registrera dig innan.
Varje föreläsning är 30 minuter och är öppet ytterligare 30 minuter för "eftersnack" med talarna för de som vill. Gäller dock inte SAP Keynote.
IMPULS will be using the Zoom platform for the event
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Dag och tid
2-5 november.
SAPSA Live: kl. 8.30-10.00
SAP Keynote: kl. 14.00-14.30
SAPSA Coffee Corner: 14.30-15.00
Meet the Expert: 15.00-15.30
Supply Chain, S/4HANA
Considerations for S/4HANA Greenfield Implementation
Customer case presentation of greenfield S/4HANA implementation by utilizing SAP Best Practice models for process execution. The session will provide the insights to the case itself and implementation process overview. In the presentation there are also other topics covered e.g. fitting the best practice approach into real life process and what are the key findings after several month production usage.
Måndag 2 november 08:30 - 09:00
Toni Ristimäki, COO, Arnon & Olli Syrjänen, Neomore
engelska
Security
How to protect your SAP landscape against hackers
See how an attacker can infiltrate your SAP system by abusing well-known misconfigurations. Understand the latest and most common attack vectors towards your SAP landscape that can result in a complete compromise. Learn how you can protect yourself by using SAP security automation and alerting.
Måndag 2 november 08:30 - 09:00
Frederik Weidemann, Onapsis
engelska
IT Operations, S/4HANA
Accelerating SAP S/4HANA Transformation with Agile Adoption and Continuous Automation
See how leading organizations such as Dutch Railways, Johnson Matthey and more are leveraging Agile delivery models and continuous automation to shift left and accelerate processes, significantly shorten programme cycles, and lay the foundation and prepare for a successful journey to S/4HANA.
Måndag 2 november 09:00 - 09:30
Nicolas Ionnaou, Worksoft
engelska
S/4HANA, IT Operations
Girteka´s S/4 HANA Implementation on Amazon Web Services public cloud
Logistics company Girteka is undertaking a major SAP project with the implementation of their Management Transportation system on S/4HANA. In order to succeed, Girteka was in need to speed up their implementation times and this where Linke has helped on the technological support to AWS through automation and streamline processes.
Måndag 2 november 09:00 - 09:30
Ausra Gustainiene, Programme Manager Digital Transformation, Girteka, Mario de Felipe Diaz, Linke & Thomas Xander, AWS
engelska
Supply Chain and Manufacturing
SKF’s S/4HANA Brownfield Implementation
Hear from us about our SAP S/4HANA journey and key takeaways from SKF S/4HANA brownfield implementation (System Conversion).
Måndag 2 november 09:30 - 10:00
Hitesh Batra, S/4HANA Program Manager, SKF
engelska
Security
Get visibility into SAP Data and Security Risk with Cenoti
Correlating and identifying security and privacy is now simpler with our pre-built alerting framework, delivered directly out of your SAP systems into your Splunk workspace to monitor your entire enterprise security via a single Splunk dashboard. Hear how Purdue University benefitted from Splunk showing e.g. user activity and data access reports, SAP instance and server health, jobs and t-codes report.
Måndag 2 november 09:30 - 10:00
Karin Ejstrup, EPI-USE Labs
Svenska/engelska
SAP Keynote
Impacts on Automation, Business Models and Sustainability of Digitisation’s Acceleration
Digital Transformation, Internet of Things and associated technologies (blockchain, machine learning, edge computing, etc.) have been circling for a while but since the onset of the COVID-19 pandemic, they have been given a new lease of life. Where previously companies were thinking about trying out proofs of concept, many are now actively engaged in digitizing their organisations.
In this session SAP Futurist and Innovation Evangelist Tom Raftery unpacks these trends to show how digital technologies are transforming the lives of individuals, enterprises, and the planet for the benefit of all.
Måndag 2 november 14:00 - 14:30
Tom Raftery, Futurist and Innovation Evangelist, SAP
engelska
SAPSA Coffee Corner, invites only
SAPSA:s SAP Managers’ Club
Hur använder vi dessa tider effektivt och hur kan vi motivera våra anställda. Mötet inleds med att Volvo och PostNord berättar vad de gjort under det senaste halvåret. Våra värdar för mötet är båda medlemmar i SAPSA:s styrelse och SAP User Group Executive Network (SUGEN).
Invites Only. Please contact sapsa@sapsa.se
Måndag 2 november 14:30 - 15:00
Thomas Schierwagen, Volvo & Roger Svensson, PostNord
svenska
SAPSA Coffee Corner, Inköp
Hur ställer inköpsavdelningen om i Covid-tider?
Diskutera med inköpsfokusgruppen hur inköpsavdelningar ställer om i Covid-tider, och vad som aktuellt inom SAP/Ariba inköpsområdet.
Måndag 2 november 14:30 - 15:00
Johan Linde & Markus Fredriksson, fokusgruppsledare
svenska
IT Operations
How to digitally and remote run testing and cut-over successful
The pandemic transform the way we do business and accelerate the journey to a more digital, remote workplace. What is key to a successful remote testing and deployment? The session will speak about key decisions how you structure the work when doing SAP testing and deployment fully remote.
Måndag 2 november 15:00 - 15:30
Carl Åkesson & Yiğit Özkan, Accenture
svenska/engelska
UX-plattformar
SAP Fiori UX vs Neptune Fiori UX – vad säger kunderna?
Vilka är likheterna, skillnaderna, styrkorna och svagheterna med de olika UX-plattformarna. Stretchs kunder Bergendahls och PostNord berättar om sina projekt och erfarenheterna av att införa Fiori UX med SAP respektive Neptune. Var med i dialogen och ställ dina frågor!
Måndag 2 november 15:00 - 15:30
Roger Svensson, PostNord, Marcus Nilsson, IT Manager, Bergendahls & Christer Ingemarsson, Stretch
svenska
Finance
How Heineken went to fast and smart financial closing
Hear how Heineken moved from a conventional closing towards continuous accounting where reliable financial information is available real-time - including successes and the lessons they learned along the way.
Tisdag 3 november 08:30 - 09:00
Filip Forceville, Global Process Expert Finance, Heineken & Glenn Andersson, BlackLine
engelska/svenska
IT Operations
Halvera förvaltningstiden av masterdata
Metoder och hjälpmedel för att automatisera affärsprocesser samt hantering av masterdata. Det digitala arbetssättet lämpar sig både för enkla och komplexa processer. Orion berättar också hur de med omvandlade en manuell process baserad på e-post till en strukturerad process byggd på Winshuttle workflow.
Tisdag 3 november 08:30 - 09:00
Oscar Winberg, AI & RPA Specialist, Orion Pharma & Christer Mäkelä, Adsotech
svenska
Sales and E-Commerce
E-commerce retailer experience by Fjellsport
Hear the experience of Fjellsport and learn how this big e-commerce company migrated SAP workloads to AWS Stockholm Region, supported by AWS Partner Pearl.
Tisdag 3 november 08:30 - 09:00
Robert Walmsley, Amazon Web Services
engelska/svenska
IT Operations, Archiving
How British Telecom reduced their data volume – preparing for the move to S/4HANA
Learn how British Telecom massively reduced their database size by 4.3 TB by doing archiving their ECC6 data before moving to the HANA Enterprise Cloud. Data was secured in controlled archives and GDPR sensitive data identified, selected, deleted/retained as per Company Information Retention Policy. Projected saving on the final S/4HANA landscape are projected to be £1.55 Million over 5 years.
Tisdag 3 november 09:00 - 09:30
Steve Peirce, TJC Group
engelska
Customer Experience
Från mejeri till digital marknadsplats med SAP CX hos Valio
Lyssna till hur Valio gått från producent av mejeriprodukter till att driva en digital marknadsplats med hjälp av SAP Sales Cloud, Marketing Cloud, Commerce Cloud och Service Cloud.
Tisdag 3 november 09:00 - 09:30
Rickard Kallis & Sara Roslund, Bilot
svenska
Finance
Close Task Automation in SAP with ERP Bots
For large enterprises, the timely completion of financial close tasks in their ERP or S/4HANA environment requires significant planning and execution by an army of employees. This is why organizations are turning to technology to transform their Office of Finance with a System of Controls. Hear about the experiences from a large telecom customer.
Tisdag 3 november 09:00 - 09:30
Christer Hjortsparre, Trintech
engelska/svenska
S/4HANA, Finance, Archiving
S/4HANA implementation and digitalization of core processes
Iceland’s leading telecom company have migrated to S/4HANA. Hear how the digitalization have simplified core business processes through accounts payable and purchase automation, dynamic archiving and digitalization of in- and outgoing documents.
Tisdag 3 november 09:30 - 10:00
Ólafur Harðarson, IT Application Manager SAP, Síminn & Bo Thormholm Bærentsen, xSuite Nordic
engelska
Sales and E-Commerce
Rimi Baltics utvecklar den digitala köpresan med SAP Commerce och AI
Dagligvaror online är komplicerat med låga marginaler. Hör hur Rimi Baltics implementerat SAP Commerce genom att använda och förfina så mycket av grundfunktionaliteten som möjligt samtidigt som man levererat unik innovation.
Tisdag 3 november 09:30 - 10:00
Erik Söderholm, Pearl
svenska/engelska
ECC/ERP
Drive Continuous Improvement and Understand Root Causes with Process Mining
Process Mining goes far beyond traditional process analysis methods. It enables companies to drive continuous improvements and kickstart business transformation initiatives. Learn how to get full transparency on business process performance and understand root causes with Process Mining.
Tisdag 3 november 09:30 - 10:00
Lars Driessen & Nasser Bouman, Nasser Bouman, Every Angle by Magnitude
engelska
SAP Keynote
S4/HANA Strategy
Jan Gilg, President of S/4HANA, will share his and SAP’s vision for Business Model Innovation, Operational Excellence, Sustainability, Industry Solutions, Integration and Key innovations. He will give examples of benefits customers have generated by having SAP S/4HANA in the Core of their Strategy for the Intelligent Enterprise.
Tisdag 3 november 14:00 - 14:30
Jan Gilg, President of SAP S/4HANA, SAP
engelska
SAPSA Coffee Corner, S/4HANA
Diskutera S/4HANA-aktiviteterna i Sverige
Var med och diskutera S/4HANA-aktiviteterna i Sverige.
Tisdag 3 november 14:30 - 15:00
Birgit Nilsson, Senior Consultant & Christer Welander, IT Architect, fokusgruppsledare
svenska
SAPSA Coffee Corner, Finance
Rundabordssamtal tillsammans med Finansgruppen
Vad är på gång inom SAP:s finansområde. Utbyt erfarenheter med SAPSA:s finansfokusgrupp. Vi tar bl.a. upp budgetering/finansiell planering inom S/4HANA, Axfoods SAP-projekt NLM = Ny lösning Merchendise och Supply chain finansiering.
Tisdag 3 november 14:30 - 15:00
Stephan Özmete, Vattenfall, Gunilla Kyhle Kolsrud, Martina Stenvall & David Petö, fokusgruppsledare
svenska
SAPSA Coffee Corner, Customer Experience
Vad är på gång inom Customer Experience
Diskutera med CX Sverige om vad som är aktuellt inom Customer Experience i Sverige och hör om det senaste inom området.
Tisdag 3 november 14:30 - 15:00
Marie-Louise Persson & Antti Soini, SAP CX Sverige
svenska
Meet the Expert, S/4HANA
Re-defining business processes with S/4HANA
In this case study you will learn how we helped a multinational retail client bring define their business processes with best practices for their S/4HANA transformation, using a structured approach.
Tisdag 3 november 15:00 - 15:30
Anubhav Garg, Accenture
engelska
IT Operations, Master Data
Get faster SAP processes and better quality data
Discover how to digitize and accelerate your SAP processes while improving data quality and compliance with a unique no-code, low-code automation platform designed for SAP. From product launches and customer or vendor onboarding to pricing conditions management, sales orders, invoicing, and S/4HANA migrations, see how Winshuttle software empowers your business and IT teams to eliminate manual data entry via the SAP GUI and do more, with less.
Tisdag 3 november 15:00 - 15:30
Achint Varia & Björn Alexanderson, Winshuttle
engelska
Meet the Expert, Customer Experience
Experience Management blir allt viktigare
I dagens förändliga företagsklimat är det viktigare än någonsin att förstå sina kunder. Trots detta har idag få bolag ett fokus på Experience Management (XM). I denna session kommer det ges insikter i varför ett XM-fokus är avgörande för framtiden och hur ni kan börja lyssna mer interaktivt på era kunder. Vidare kommer intressanta use cases att presenteras.
Tisdag 3 november 15:00 - 15:30
Anton Tholen & Charlie Aversund, itelligence
svenska
Security
Duni attackerar problemen med användarbehörigheter
Kraven på behörigheter i SAP ökar från verksamheten i samband med nya organisationer, positioner och personal. Risken är att användarna får för stor behörighet och att SOD-konflikter uppstår. Hör hur Duni adresserar utmaningarna och vad de har för planer framåt.
Onsdag 4 november 08:30 - 09:00
Sven-Gunnar Linderson, System Development Manager, Duni & Simone van Kippersluis, Security Weaver
svenska/engelska
Sales
Optimizing instore sales by quickly integrating SAP and non-SAP systems
When Elkjøp as part of their Next Generation initiative, built a new tool to optimize instore sales for their B2C and B2B customers the platform choice was Neptune Planet 9. Elkjøp wanted the new sales app to be able to run without being fully dependent on their SAP ERP system and rather centralize it around their Azure microservices layer. The new sales app supports a wide variety of complex sales like home deliveries, installations, digital products, financing and insurances on both desktop and mobile devices. It also supports cancellations, rebooking and sales reporting.
Onsdag 4 november 08:30 - 09:00
Sebastian Andersson, Elkjøp & Camilla Eikeland, EINR
svenska/norska/engelska
S/4HANA
Hurtigruten ersätter 5 olika ERP-system med S/4HANA
Hör hur Hurtigruten implementerar S/4HANA som motor i deras globala expansion. Expeditionsreseföretaget har tusentals olika underleverantörer och ville förbättra lönsamhetsuppföljningen. För att uppnå detta väljer de att ersätta fem olika ERP-system med en implementation av S/4HANA med realtidsanalys av resultaträkningen på transaktionsnivå.
Onsdag 4 november 08:30 - 09:00
Bjørnar Johansen, Pearl
engelska/norska
Human Resources
Nytt till SuccessFactors: Mobile Timesheet och Mass Data Workbench
Hör hur företaget Denton implementerad mobil tidsregistrering i SuccessFactors och arbetar med masterdata i Employee Central (EC). Se GeoClock, en smart app som registrerar tid mot EC timesheets och Mass Data Workbench, som underlättar massdata-förändringar effektivt och säkert med full godkännandekontroll utan att manuella inmatningar av enstaka data inte behövs.
Onsdag 4 november 09:00 - 09:30
Karin Ejstrup, EPI-USE Labs
Svenska/engelska
Security
Essity skyddar SAP från cyberattacker
SAP:s centrala roll gör det utsatt för bedrägerier och attacker, både internt och externt. Ta del av hur Essity integrerar SAP och logganalys för en avancerad säkerhetslösning, skydd av adminkonton samt larm och full spårbarhet.
Onsdag 4 november 09:00 - 09:30
Jonas Rendahl, Information Security Controller, Essity & Henrik Berggren, LogPoint
svenska
S/4HANA, Ariba, Procurement
Building Relevant Category Management in your SAP Landscape with the force of Ariba and S/4HANA
An approach to Category Management for SAP introduces category strategy into the Source-to-Pay ecosystem. A strategy that is compatible with business and SAP strengthens joint accountability for stakeholders to deliver on category targets and helps procurement organizations in refining their supplier base. We will also present findings from a case study within the manufacturing industry.
Onsdag 4 november 09:00 - 09:30
Venkata Madhuri Ravi, Deloitte
engelska
Supply Chain, S/4HANA
Síminn’s migration to S/4HANA
Iceland’s leading telecommunications company, Síminn, migrated to S/4HANA with a greenfield approach. They decided to move to the cloud. In this webinar, Ólafur Harðarson, IT Application Manager SAP at Síminn and Valdis Gunnardsottir, Project Manager from Deloitte will share their reflections one year after going live with a full-suite S/4HANA implementation on AWS.
Onsdag 4 november 09:30 - 10:00
Ólafur Harðarson, IT Application Manager SAP, Síminn & Valdis Gunnarsdottir, Deloitte
engelska
Security
The key steps to implementing effective GRC
Effective GRC is measured by how well business users carry out their access risk management activities. Learn how Oceana, a global fishing company, achieved SAP Security utopia by understanding the importance and interrelationship between the various components of effective GRC, namely the SAP role design, rule set and the access control solution.
Onsdag 4 november 09:30 - 10:00
Jackie Hurn, Financial Director, Oceana Group & Dudley Cartwright, Soterion
engelska
Human Resources
Modern bemanningsplanering i SuccessFactors
Smyths Toys berättar hur SAP SuccessFactors och ProMark integrerats till en lösning i världsklass och hur den möjliggör för butikscheferna att planera arbetspass effektivt, helt enligt behov och avtal.
Onsdag 4 november 09:30 - 10:00
Aoife Conway, Project Manager, Smyths Toys Superstores, Henrik Trolle & Morten Janum, Mark Information
svenska/engelska
SAP Keynote
Digital Transformation in Unprecedented Times
The global COVID-19 pandemic has profoundly impacted the values and expectations of people and companies in unprecedented ways, dramatically accelerating the pace of digital transformation as a fundamental business imperative. Learn about SAP’s perspective on resilience within the current climate and its approach to engaging customers, employees, and shareholders to continue on the path towards a sustainable, thriving future.
Onsdag 4 november 14:00 - 14:30
Robin Manherz, Chief Performance Officer & EVP, Global Performance Organization, SAP
engelska
SAPSA Coffee Corner, Licenser
Licensgruppen tillsammans med Robin Manherz, SAP
Unikt tillfälle att diskutera strategiska licensfrågor med SAP! Direkt från USA talar vi med Robin Manherz, som rapporterar till SAP:s VD och är övergripande ansvarig för licenstrukturer och Matt Angell, Head of Global Strategic Pricing and Commercialization.
Onsdag 4 november 14:30 - 15:00
Robin Manherz, Chief Performance Officer & EVP, Global Performance Organization, Matt Angell, Head of Global Strategic Pricing and Commercialization, SAP, Niklas Sandvik, Thomas Bladh & Per Högberg, fokusgruppsledare
engelska
SAPSA Coffee Corner, Security, GRC
GRC-gruppen tillsammans med Soterion om Business Roles
Learn from Soterion how they created Business Roles at one of thier customers, and discuss the effective GRC pyramid and the importance of each component in relation to the organisation’s Business Roles.
Onsdag 4 november 14:30 - 15:00
Thomas Hjelm, fokusgruppsledare, Emile Steyn & Dudley Cartwright, Soterion
engelska
Coffee Corner, Solution Manager Focused Build, S/4HANA
SCA’s Greenfield implementation with Focused Build
In 2019 SCA started a global business transformation program titled “SHAPE” and as part of that a SAP greenfield implementation utilizing SAP Activate and Best Practice Content including Activation Content for S/4HANA 1909. In parallel to “SHAPE S/4”, SAP Success Factors is implemented for the HR organization.
As part of SHAPE, a new 2-tier SolMan Focused Build landscape (on SP10&SP05) got prepared for use by the SHAPE SAP implementation projects. The S/4HANA Pilot and SuccessFactors projects are currently in UAT-phase while the following business unit’s roll-out project is in the preparation phase. Furthermore, as preparation for Hypercare and post-GoLive Operations standard ChaRM is currently implemented and further features out of Application and Business Process Operations areas are under discussion.
Onsdag 4 november 14:30 - 15:00
Anders Eriksson, Solution Architect, SCA & Ingo Pfeiffer, fokusgruppsledare
svenska/engelska
IT Operations
Undvik oförutsedda kostnader genom att ta kontroll på dina SAP-licenser
Med tydlig synbarhet av din SAP-miljö kan du optimera din SAP-licensiering och minimera onödiga kostnader. Vi tar dig igenom de vanligaste SAP-utmaningarna:
- synlighet och komplexitet
- indirekt- och digital åtkomst
- övergång till S/4HANA
- kundcase
Onsdag 4 november 15:00 - 15:30
Rasmus Larsson, Snow Software
svenska
Procurement, Fiori
Supplier Invoice Management with SAP Fiori
Do you have issues with incoming invoices having inaccurate content? Join to see a live demo of how easy it is to use self-service SAP Fiori application for accounts payable clerks. How to manage the content of incoming supplier invoices with the tool. Application is designed based on standard SAP solutions, applicable for ECC and S/4 HANA. You can also ask us any Fiori questions!
Onsdag 4 november 15:00 - 15:30
Jon Söderhjelm & Olli Syrjänen, Neomore
svenska/engelska
Security
Deploy Bots to automate and optimize your SAP GRC workforce
Insights, tangible examples and concepts of how Robotic Process Automation (RPA) can be leveraged to perform Governance, Risk and Compliance (GRC) related activities in SAP GRC. We will inspire creative ways to rethink how an accessible and mature technology can increase value and GRC investments already made.
Onsdag 4 november 15:00 - 15:30
Peter Östlund & Anh Nguyen, Deloitte
svenska/engelska
Supply Chain and Manufacturing
Förbättra din produktionsplanering med Fiori
Vill du förbättra processen kring din produktionsplanering? Se hur du kan använda Fiori för att hantera schemaläggningen av produktionen effektivare och mer intuitivt genom att använda GANTT-schema i ett FIORI gränssnitt. Hör om erfarenheterna från kunden Meyer Turku i Finland.
Torsdag 5 november 08:30 - 09:00
Axel Forsman, Head of IT Solutions, Meyer Turku, Kalle Sjöberg & Kari Lätti, Neomore
svenska/engelska
Integration
API – a business enabler and first strategy
API and digitalization are the biggest buzzwords right now, but this requires a new level of thinking how to publish and design the landscape. Learn and discuss with SKF on the topic that API is not a B2B integration with a new name.
Torsdag 5 november 08:30 - 09:00
Pontus Borgström & Sachin Arora, SKF
svenska/engelska
Supply Chain and Manufacturing
Next Generation Retail: eCommerce powered by SAP Supply Chain Execution
How Elkjøp (Elgiganten) meets the demands of the modern shopper with digitalization and a successful end-to-end last-mile delivery supply chain management solution combining SAP TM, EWM, EM, EDI and three mobile applications.
Torsdag 5 november 09:00 - 09:30
Mari Larsen, Supply Chain Project Manager, Elkjøp & Nicolas Daum, Westernacher Consulting
engelska
Integration
Storbank automatiserar integration med SAP Cloud Platform
Företagskunder och interna stakeholders ställer ökade krav på automatisering och integration för att kunna utveckla och ta del av nya finansiella tjänster. SAP arbetar tillsammans med Graz för att leverera en strategisk plattform för integration baserad på SAP Cloud Platform till en av de svenska storbankerna. Lösningen ska rullas ut till hundratals företagskunder.
Torsdag 5 november 09:00 - 09:30
Jonas Olsson, Graz & Anders Efraimsson, SAP Svenska
svenska
Supply Chain and Manufacturing
AstraZeneca Roadmap for Digital transformation – to become the Factory of the Future
Companies no longer discuss whether or not they should engage in digital transformation. It’s a given. Unfortunately, there is no magic formula for the journey. The path to digital transformation is paved with a combination of data, people, and technologies, but how to know which roadmap to follow? How to land digital transformation in a business operating 24/7 that already faces many other daily challenges?
It's easy to know all the right answers afterward. Today we see an abundance of theories and sales presentations that tell us where we should be heading but not really how to get there.
This is the story of how we in AstraZeneca improved our ERP implementation across the globe to transform our operations for the factory of the future – and achieve integrated, interdependent, harmonised business solutions in line with AstraZeneca’s growth ambition.
As Steve Jobs said in his Sandford speech “you can’t connect the dots looking forward; you can only connect them looking backward”. In this presentation you will hear how we confronted our struggles, overcame the challenges, and what steps we took to transform our SAP systems to a fully global, integrated and digital solution, and finally - what our roadmap looks like for the coming years.
Torsdag 5 november 09:30 - 10:00
Jose Luis Navarro, Global Manufacturing SAP Business Analyst, AstraZeneca
engelska
Integration
Integration med SAP i en API-baserad arkitektur
Mölnlyckes digitala resa för bättre och effektivare kundupplevelser pågår för fullt och SAP är en nyckelkomponent i att realisera detta. Hör hur Mölnlycke skapat integrerade flöden mellan kundportal och sin SAP-miljö via REST APIs.
Torsdag 5 november 09:30 - 10:00
Daniel Johansson, IT Director BRM & EA, Mölnlycke & Mikael Björk, Stretch
svenska
SAP Keynote
Next-Generation Support and beyond
Learn how Next-Generation Support helps you get answers faster. Experience SAP’s customer support experience with a guided, AI-driven incident workflow. Discover how you can get direct access to SAP experts through real-time channels and latest innovative tools.
Torsdag 5 november 14:00 - 14:30
Andreas Heckmann, EVP & Head of Customer Solution Support and Innovation, SAP
engelska
SAPSA Coffee Corner, Customer Service i S/4HANA
EAM-gruppen om nya Customer Service i S/4HANA
Fokusgruppen för EAM lägger fokus på nya Customer Service i S/4HANA och kanske få vi höra lite nyheter för CS-användare.
Torsdag 5 november 14:30 - 15:00
Lise Pastor, Product Expert, SAP, Sven Ferdinandsson, Anders Eriksson & Magnus Hedman, fokusgruppsledare
engelska
SAPSA Coffee Corner, Integration
Integrationsgruppen tillsammans med SAP
Utmaningarna är många i en hybrid värld och vi diskuterar hur vi kan stötta varandra för att hitta en bra väg framåt för fokusgruppen. Med på mötet är även Udo Paltzer från SAP, som hjälper oss med saker vi vill göra i SAPSA framöver. Ni får gärna skicka in frågeställningar i förväg (gärna på engelska) till SAPSA så kan vi förbereda svar från olika källor.
Torsdag 5 november 14:30 - 15:00
Udo Paltzer, Product Owner, SAP & Pontus Borgström, fokusgruppsledare
engelska
Supply Chain and Manufacturing, cont. SAPSA Coffee Corner
How to migrate Customer Services processes to S/4HANA
Hear and see the future of Customer Service (CS):
- status of the CS solution in S/4HANA
- the new Service Management solution in S/4HANA (field service end-to-end process)
- In-house Repair
Torsdag 5 november 15:00 - 15:30
Lise Pastor, Product Expert, SAP
engelska
Integration, cont. SAPSA Coffee Corner
Integration Roadmap and Citizen Integrator
Hör om SAP:s Roadmap på kort och lång sikt samt diskutera olika delar av integrationerna, bl.a. hur man kan realisera Citizen Integrator koncept i en mer och mer fragmenterad värld.
Torsdag 5 november 15:00 - 15:30
Udo Paltzer, Product Owner, SAP
engelska